8 tips for tipping your onsite team this holiday season

As a New Yorker, you probably rely on a dedicated team of building staff who help make your daily life more comfortable. Your super ensures everything runs smoothly, your doorman’s smile brightens your day, and your maintenance team are the unsung heroes keeping the boiler running and the sidewalks clear. The porter works behind the scenes to keep common areas pristine. Together, they help make your building a home.

The holidays are the perfect time to show appreciation for their hard work. Tipping is a thoughtful way to thank them for all they’ve done. If you’re wondering how much or what to give, here are some friendly, straightforward tips to help guide you:

Thoughtful guidelines for holiday tipping:  

1. Check your building rules and policies

Start by reviewing your building’s bylaws and house rules. Some buildings have specific guidelines or even a pooled tipping system included in the operating budget. Being informed ensures you don’t inadvertently step on toes or break any rules.

2. Consider your building type

The tipping norm varies depending on the building. A luxury high-rise with full services might call for more generous tips compared to a smaller co-op with part-time staff. Customize your giving to fit your building’s context.

3. Understand tipping practices in your building

Does your building pool tips, leave it to residents to tip individually, or do a combination of both? Knowing what’s customary can help you decide. You can still tip individually if you feel someone deserves extra recognition.

4. Tip within your budget

Your appreciation matters more than the amount. If your budget is tight, small but heartfelt gestures can still go a long way like a hand-written thank-you note alongside a modest gift.

5. Factor in service level and personal interaction

Tipping amounts can reflect the level of service provided. If you’re someone who receives daily assistance, like package deliveries or extra help with groceries, a higher tip may be warranted. Likewise, long-time staff who go above and beyond might deserve more than newer employees.

6. Keep inflation in mind

It’s no secret that the cost of living has risen. If your budget allows, consider adjusting your tips accordingly to reflect these changes.

7. Cash or customized gifts? Both work!

Cash is always appreciated and gives staff the freedom to use it as they see fit. However, personalized gifts can also make a lasting impression. For example, a gift card to their favorite coffee shop, tickets to an event, or even a thoughtfully selected item that aligns with their interests can go a long way.

8. Add a personal touch

Pair your tip with a simple, heartfelt card. A few kind words acknowledging their hard work can mean the world. If you want to skip the stationery store, you can always use one of Daisy’s thank-you cards for a thoughtful touch.

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Suggested tipping ranges

To provide a clearer picture, here are some common tipping guidelines:

These are just general ranges, adjust based on your personal experience and budget.

Additional tips for thoughtful giving

Timing matters‍

Distribute your tips early enough in the season to allow your building staff to enjoy them before the holidays. Many residents opt to tip in the first two weeks of December, ensuring staff can use the extra funds for their holiday plans.

Be mindful of staff hierarchies‍

While every team member plays an important role, consider the varying responsibilities and visibility of each role. Superintendents and doormen often interact with residents daily, whereas porters or maintenance staff may work more behind the scenes. Adjust your tips to reflect both service level and frequency of interaction.

Group tipping for large buildings‍

In larger buildings, a pooled tipping system can simplify the process. Residents contribute a suggested amount, which is then distributed evenly among the staff. Check with your building management or board to see if this is an option.‍

Frequently asked questions

1. Should I tip staff I don’t see often?

Absolutely. Even if you don’t interact with certain staff members daily, their work behind the scenes contributes to the smooth operation of your building. A modest tip is a nice way to acknowledge their efforts.

2. What if I can’t afford to tip?

It’s the thought that counts. A handwritten thank-you card or a small, personalized gift can still show your appreciation and make staff feel valued.

3. Is it okay to pool tips and still give extra to someone?

Yes. If your building pools tips, you can always add a little extra for someone who’s gone above and beyond to assist you personally.

4. How can I ensure my tips are fairly distributed?

If your building has a pooling system, check with management to confirm that all staff members receive their fair share. Transparency is key to ensuring everyone is recognized.

‍Final thoughts

Your building staff works tirelessly to make your living experience seamless. Taking a moment to recognize their efforts during the holidays is a gesture that strengthens your community and shows your appreciation. Whether through cash, gifts, or a simple thank-you, your effort will not go unnoticed.

Let’s celebrate and support the backbone of our buildings because when they thrive, so do we all.