Loss recommendations: What's changing and why it matters

Board member education
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September 18, 2024
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4
min read
Loss recommendations: What's changing and why it matters

If you're a condo or co-op board member, you've likely noticed changes in how insurance companies handle loss recommendations. In the past, these were often viewed as helpful suggestions. But the landscape has shifted, and now these recommendations are really seen as mandatory requirements for maintaining coverage.

Understanding loss recommendations

First clarify what loss recommendations are. Also known as loss control recommendations, these are suggestions provided by insurance companies to reduce risk in your building. Whether you're overseeing a large condo or a small 2-4 unit building, these recommendations apply to your role on the board. Let's break down what this means for you and your building.

Why the shift?

The insurance market is getting tougher. Insurance companies are looking for ways to lower their risk. To do this, they're focusing more on advice about preventing losses when they decide who to insure and how to handle policies.

  1. Urgent recommendations: Some suggestions are marked as urgent. If you don't handle these quickly (sometimes within a month), your insurance might be canceled.
  2. Non-urgent recommendations: Even the less urgent suggestions are important now. If you don't do these by the time your insurance needs to be renewed, the company might not renew your policy.

Impact on your condo or co-op building

Keeping your coverage: Following through on recommendations is now key to maintaining your coverage. If you don't keep up, you might find yourself struggling to find new insurance, which can be both challenging and costly.

Controlling costs: Taking care of these issues now could protect you from significant price increases later. Think of it as an investment - a bit of effort today can lead to better rates and easier renewals down the road.

Building safety: Many of these recommendations actually help keep your building in good shape. By following them, you're not only satisfying your insurer but also creating a safer environment for your residents in your building.

Scope of recommendations

Loss recommendations aren't limited to common areas or building structures. They can also apply to private areas within individual units. For example, if a resident has a coal barbecue on their private balcony and it's not allowed, this could jeopardize the entire building's insurance if not addressed. Both board members and unit owners need to be prepared to take action when necessary, as non-compliance can affect the whole building's coverage.

Strategies for addressing loss recommendations

It's important to take loss recommendations seriously, and approach them strategically. Here’s some key steps for boards and management to consider:

  1. Thorough review: Examine each recommendation carefully to understand its rationale and potential impact on the building.

  2. Documentation: Maintain detailed records of the condo or co-op building’s current condition, including photographs, inspection reports, and expert assessments.

  3. Prioritization: Develop a system for prioritizing recommendations based on urgency, cost, and potential impact on resident safety and building integrity.

  4. Challenging recommendations: When appropriate, prepare well-documented cases to challenge recommendations that may not be applicable or necessary for your building.

  5. Communication: Keep unit owners informed about significant recommendations and how they might affect the building or individual units.

  6. Expert consultation: Seek professional advice to properly interpret and implement complex recommendations.

Turning recommendations into results

Loss recommendations are no longer just suggestions - they're now a key part of keeping our buildings insured. By taking these recommendations seriously, you'll actually be making your building safer, more valuable, and easier to insure. Use these guidelines as a roadmap to help make your building a better place to live.

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